Business Contract IT Support
With our Business contract IT support service you get access to our help 365 days for a fixed price contract and no hidden extras. This is ideal for medium sized companies and SMEs that need the reassurance of guaranteed response times. Our Premier support system is designed to be fully flexible and contracts are always tailored to an individual company's needs.
Our IT business support contract includes
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Guaranteed response times for all types of support
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Helpdesk based support
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Telephone support
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Remote support
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Onsite call-out as required
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Annual network and security review
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Hardware, software and service advice
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Basic cloud services support
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Basic disaster recovery
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Flexible payment terms
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Anti-virus & firewall software included
Popular optional, modules
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Email & hosting services
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Backup checks
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Proactive monitoring
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Video Conferencing support
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Cloud backup services
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Full disaster recovery